Terms of Use

Acubta is a marketplace connecting verified financial professionals with SMEs and individual clients across Africa.

Digital Tools

Tools include smart matching, AI content automation, scheduling & bookings, messaging, and automated social posting.

Agreement

Use of the platform means you accept these Terms of Use and referenced policies.

AI Features

AI content generation with credit-based usage. See AI Credit Fair Use Policy for details.

Introduction

Acubta is a marketplace connecting verified financial professionals with SMEs and individual clients across Africa.

Tools include: Smart matching, AI content automation, Scheduling & bookings, Messaging, Automated social posting.

Use of the platform means you accept these Terms.

Definitions
  • Financial Professional: Verified accountant, bookkeeper, consultant, etc.
  • Client: A business or individual seeking services
  • User: Anyone using Acubta
  • You: The person or entity using Acubta
Acceptance of Agreement

Using the platform means agreeing to current and future updated terms. Continued use = acceptance.

Scope of Services
  • Verified listings
  • Smart client matching
  • Booking & messaging tools
  • AI content features
  • Subscription tiers for pros
  • Optional Pro features for clients
Eligibility
  • You must be age 18+
  • Legally capable under local law
  • Use is void where prohibited
Account Responsibilities
  • Provide accurate information
  • Keep credentials confidential
  • Use platform lawfully
  • Not impersonate professionals
  • Acubta may suspend/terminate violators
Subscription Model

Tiered plans for professionals. Clients can upgrade to Pro. Fees non-refundable except where law requires.

No Escrow, Custodial, or Intermediary Payment Functions
  • Acubta does NOT hold, process, or manage professional service payments
  • Is not a payment intermediary, billing agent, or escrow
  • Is not responsible for: Pricing, Non-payment, Disputes, Refunds, Contractual issues
  • Financial arrangements occur outside the platform. Payments to Acubta relate ONLY to Acubta's own services.
Refund and Cancellation Policy

Please refer to our standalone Refund and Cancellation Policy for detailed information about refunds, cancellations, and payment terms.

AI Credit Fair Use Policy

Acubta provides AI content generation features with credit-based usage. See subsections below for detailed policies.

Monthly Credit Allocation
  • Credits allocated per plan
  • Reset monthly
  • No rollover → expire monthly
  • Used for generating text, images, videos
Purchasing Extra Credits
  • Buy anytime
  • Added instantly
  • Expire end of current period
  • Non-refundable unless system error
Generation Priority

Higher-tier plans get faster processing. Lower-tier may experience queue delays.

Responsible Use / Abuse Prevention
  • Users must not generate: Illegal content, Offensive/harmful content, Infringing content
  • Acubta may limit, suspend, or terminate accounts.
Disclaimer & Adjustments

Acubta may adjust credits, pricing, and system limits with notice.

AI Data Logging & Privacy

Acubta may log prompts, credits consumed, and usage timestamps. Used only for fair use enforcement and system improvement. Governed by privacy policy.

Indemnification
  • Users indemnify Acubta from claims arising from: User platform activity, Breach of terms, Disputes with other users
Limitation of Liability
  • Acubta is not liable for: Accuracy or quality of professional services, Downtime or service interruptions, Indirect or consequential damages
  • Total liability is capped at subscription fees from previous 60 days.
Termination

Acubta may suspend or terminate any user violating terms. Account access stops immediately upon termination.

Governing Law

South African law applies. Conflicts of law excluded.

Contact

Acubta Legal & Compliance Department - Need help interpreting these terms? Get in touch with our team.

Email

legal@acubta.com

WhatsApp

+27 699 921 412

Website

https://acubta.com

Registered Address

417 Pretorius Street, Arcadia, Pretoria, Gauteng, South Africa 0001